BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CMD/CTRL//cmdctrl.tv//EN
METHOD:PUBLISH
BEGIN:VEVENT
UID:cx-for-call-centre-team-leaders@cmdctrl.tv
DTSTAMP:20261028T215809Z
DTSTART:20261119T013000Z
DTEND:20261119T060000Z
SUMMARY:CX for Call Centre Team Leaders
DESCRIPTION:A live online course in two sessions that turns CX strategy\, 
 customer journeys and metrics into everyday leadership for contact centre 
 team leaders.\n\nHosted by CX Skills.\nhttps://cxskills.com.au/course/nove
 mber-2026-tl-cx/?utm_source=cmdctrl&utm_medium=referral&utm_campaign=calen
 dar&utm_content=cx-for-call-centre-team-leaders
LOCATION:Online (Zoom)
URL:https://cxskills.com.au/course/november-2026-tl-cx/?utm_source=cmdctrl
 &utm_medium=referral&utm_campaign=calendar&utm_content=cx-for-call-centre-
 team-leaders
END:VEVENT
END:VCALENDAR