BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CMD/CTRL//cmdctrl.tv//EN
METHOD:PUBLISH
BEGIN:VEVENT
UID:managing-difficult-customers-session-1-of-2@cmdctrl.tv
DTSTAMP:20261107T040426Z
DTSTART:20270114T013000Z
DTEND:20270114T053000Z
SUMMARY:Managing Difficult Customers - Session 1 of 2
DESCRIPTION:Learn de-escalation\, communication and solution strategies fo
 r challenging customer situations. Registration is $821.70 including GST f
 or both sessions\; they are not separate $821.70 bookings.\n\nHosted by CX
  Skills.\nhttps://cxskills.com.au/course/january-2027-managing-difficult-c
 ustomers/?utm_source=cmdctrl&utm_medium=referral&utm_campaign=calendar&utm
 _content=managing-difficult-customers-session-1-of-2
LOCATION:Online (Zoom)
URL:https://cxskills.com.au/course/january-2027-managing-difficult-custome
 rs/?utm_source=cmdctrl&utm_medium=referral&utm_campaign=calendar&utm_conte
 nt=managing-difficult-customers-session-1-of-2
END:VEVENT
END:VCALENDAR