BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CMD/CTRL//cmdctrl.tv//EN
METHOD:PUBLISH
BEGIN:VEVENT
UID:managing-difficult-customers@cmdctrl.tv
DTSTAMP:20261028T215809Z
DTSTART:20261112T013000Z
DTEND:20261112T053000Z
SUMMARY:Managing Difficult Customers
DESCRIPTION:A live online course in two four-hour sessions for anyone whos
 e customer conversations turn emotional\, from contact centres to receptio
 n and collections.\n\nHosted by CX Skills.\nhttps://cxskills.com.au/course
 /november-2026-managing-difficult-customers/?utm_source=cmdctrl&utm_medium
 =referral&utm_campaign=calendar&utm_content=managing-difficult-customers
LOCATION:Online (Zoom)
URL:https://cxskills.com.au/course/november-2026-managing-difficult-custom
 ers/?utm_source=cmdctrl&utm_medium=referral&utm_campaign=calendar&utm_cont
 ent=managing-difficult-customers
END:VEVENT
END:VCALENDAR