BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CMD/CTRL//cmdctrl.tv//EN
METHOD:PUBLISH
BEGIN:VEVENT
UID:quality-frameworks-for-contact-centres@cmdctrl.tv
DTSTAMP:20261028T215809Z
DTSTART:20261203T013000Z
DTEND:20261203T060000Z
SUMMARY:Quality Frameworks for Contact Centres
DESCRIPTION:A live online course in two sessions for QA and contact centre
  managers on designing\, building and improving a quality framework.\n\nHo
 sted by CX Skills.\nhttps://cxskills.com.au/course/december-2026-quality-f
 rameworks-for-contact-centres/?utm_source=cmdctrl&utm_medium=referral&utm_
 campaign=calendar&utm_content=quality-frameworks-for-contact-centres
LOCATION:Online (Zoom)
URL:https://cxskills.com.au/course/december-2026-quality-frameworks-for-co
 ntact-centres/?utm_source=cmdctrl&utm_medium=referral&utm_campaign=calenda
 r&utm_content=quality-frameworks-for-contact-centres
END:VEVENT
END:VCALENDAR