Skip to content
Thursday 29 October 2026Times in AEDT

CMD/CTRL

Industry

Retail & e-commerce

3 webinars

Sessions for shops, online sellers and hospitality venues on employing staff, consumer law, selling online and running the business day to day.

Thursday 5 November

Thursday 19 November

Friday 20 November

About retail & e-commerce webinars

Retail, hospitality and e-commerce run on thin margins and large casual workforces, and the webinars here focus on getting the basics right.

Staff

Workplace relations sessions cover awards, rosters, pay and the Fair Work Ombudsman's compliance focus on retail, fast food, restaurants and cafés.

Customers and the law

Contracts and consumer law sessions explain refunds, guarantees, pricing and the rules for new products and promotions.

Selling online and running the business

Business support agencies run sessions on taking a business online and digital marketing. Others cover running a venue, supply chain, business finance and planning, especially ahead of busy seasons.

For more sessions on running a business, see small business.

Frequently asked questions

Are there webinars on retail and hospitality award compliance?

Yes. The Fair Work Ombudsman runs free sessions on its compliance activity in retail, fast food and hospitality, and employment law firms explain the awards. See workplace relations.

What do I need to know about consumer law when I sell online?

The Australian Consumer Law applies online as it does in a shop: consumer guarantees, refunds, pricing and advertising claims. Contracts and consumer law sessions cover what applies, including checklists for launching a new product.

How do I register for these webinars?

Registration always happens with the host. Each listing links straight to the organiser's own sign-up page, and CMD/CTRL never collects your details on their behalf.

What time zone are the times shown in?

Every time is shown in Sydney time first, with Brisbane, Adelaide and Perth alongside. Each listing also has an Add to calendar link that converts to your own time zone.

Are retail & e-commerce webinars free?

Many are. Each listing shows its cost as Free, a price in AUD, or N/A when the organiser doesn't publish one. You can see only free webinars, or combine industry, topic and cost on the full list.

How often is this page updated?

Every morning. New listings are added as hosts announce them, and webinars that have finished drop off at the next update, so everything here is still to come.

Can I list a retail & e-commerce webinar here?

Yes, and it's free. Send us the details and we'll check it and add it. Featured placement is also available.