All webinars / Leadership & culture ACXPA's free monthly roundtable for contact centre leaders: an unscripted panel on staffing, technology, service levels and cost pressure.Call Centre Roundtable – November 2026
When
10 am Brisbane · 10:30 am Adelaide · 8 am Perth · 1 hr
What you’ll learn
- A major current issue for contact centres
- A candid look at what's no longer working
- Practical approaches leaders can apply, and their trade-offs
- Live Q&A with the panel
Speaker
Founder & CEO, ACXPA
Over 30 years in customer service and contact centres, from the frontline to running large operations across Australia and New Zealand. Chairs the ACXPA Roundtables.
Hosted by
ACXPA is an independent, practitioner-built association for Australia's customer service, CX and contact centre professionals, founded by Justin Tippett. Many of its resources are free, including two monthly live roundtables streamed on LinkedIn Live and its website: the CX Roundtable on the first Wednesday of the month and the Call Centre Roundtable on the second. Each brings together a panel of practitioners for a hot topic, a reality check on outdated practice, a common problem worked through, and live Q&A.