CX Roundtable – November 2026

What you’ll learn

• The month's hot CX topic, from practitioners rather than vendors
• Red flags and outdated CX practices worth rethinking
• Real 'moments of truth' examples from the panel
• Live Q&A with the panel

Hosted by

ACXPA

ACXPA is an independent, practitioner-built association for Australia's customer service, CX and contact centre professionals, founded by Justin Tippett. Many of its resources are free, including two monthly live roundtables streamed on LinkedIn Live and its website: the CX Roundtable on the first Wednesday of the month and the Call Centre Roundtable on the second. Each brings together a panel of practitioners for a hot topic, a reality check on outdated practice, a common problem worked through, and live Q&A.

Website →