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Thursday 29 October 2026Times in AEDT

CMD/CTRL

All webinars / AI

Zendesk

Zendesk AI Summit 2026

Zendesk's free APAC online summit for service leaders on moving from AI pilots to AI agents that resolve customer issues end to end.

When

12:30 pm Brisbane · 1 pm Adelaide · 10:30 am Perth · 1 hr 30 min

What you’ll learn

  • Leading through AI, with OpenAI and Lovable
  • New Zendesk AI features that take action and resolve complex journeys
  • A live demo of an AI agent handling a ticket spike
  • One-on-one chat with Zendesk service experts

Speakers

Tom Eggemeier

CEO, Zendesk

Colin Fleming

CMO, Business, OpenAI

Elena Verna

Head of Growth, Lovable

Pasquale Demaio

VP, Amazon Connect, AWS

Casey Newton

Founder, Platformer

Hosted by

Zendesk

Zendesk makes customer service and helpdesk software used by service teams of every size. Its online events are aimed at customer service leaders and cover how AI is changing support, with product launches and demos alongside guest speakers. Its APAC sessions are scheduled for Australian afternoons.

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